Terms and Conditions

Store Details

Store name: HANAMI.

Registered business name: [Registered business name].

Business address: [Business address].

Contact email: [Contact email].

Product Information

We aim to present product descriptions, sizes, prices, images, and availability as clearly as possible. Product packaging, colour, scent notes, texture, or appearance may vary slightly from images or descriptions.

Availability

Products are subject to availability. Some HANAMI items may be limited, curated in small quantities, or discontinued. If an item becomes unavailable after you order, we will contact you to arrange a replacement, credit, or refund.

Pricing

Prices are listed in South African Rand unless stated otherwise. HANAMI may update pricing, promotions, and product availability without prior notice. Errors may be corrected where reasonably necessary.

Payments

Orders must be paid for using the payment options made available at checkout. Future payment providers may include Shopify, PayFast, Yoco, Paystack, or another secure provider. Orders are processed once payment has been confirmed.

Delivery

HANAMI ships within South Africa. Delivery times and fees depend on your address, courier availability, and the shipping option selected. Please see our Shipping Policy for more detail.

Returns and Refunds

Returns and refunds are handled according to our Refund Policy. Beauty, skincare, and fragrance products may be restricted for hygiene and safety reasons once opened, used, sprayed, tested, or unsealed.

Website Use

You may use this website for personal shopping, enquiries, and learning about HANAMI. You may not misuse the website, copy content for commercial use without permission, interfere with the site, or attempt unauthorised access.

Contact

For questions about these terms, please contact HANAMI at [Contact email].