CUSTOMER PRIVACY
Privacy Policy
HANAMI respects your privacy. This policy explains how we collect, use, and protect information shared through our store, checkout, and contact forms.
Store Details
Store name: HANAMI.
Registered business name: [Registered business name].
Business address: [Business address].
Contact email: [Contact email].
Information We Collect
When you place an order, prepare a checkout, join our journal, or contact us, we may collect your name, email address, phone number, delivery address, city, province, postal code, order notes, and message details.
How We Use Your Information
- To process orders and customer enquiries.
- To arrange delivery within South Africa.
- To respond to contact form messages and product questions.
- To send HANAMI journal emails only where you have chosen to subscribe.
- To keep basic records required for customer service, accounting, and legal compliance.
Payments
When payment is added to the site, payment details will be handled by a secure payment provider such as Shopify, PayFast, Yoco, Paystack, or another provider. HANAMI should not store full card details on this static website.
Sharing Your Information
We only share information where needed to run the store, such as with delivery partners, payment providers, website hosting providers, email tools, or service providers who help us fulfil your order or respond to your enquiry.
Your Rights
You may ask us to update, correct, or delete your personal information where legally possible. Contact us at [Contact email].
This policy is a simple customer-friendly template for a South African ecommerce store. Please have it reviewed before launch.